Motoring expert and presenter
Quentin Wilson said:

“The internet - across all sectors, not just motors - has opened up new routes for unscrupulous criminals in the UK and overseas to take advantage of innocent purchasers. Car buyers need to be extra vigilant in learning about the safe ways to buy and how to spot a rogue seller.”

"It's therefore good see what are essentially some of the biggest names in car advertising working together to help combat crime and create a safer buying environment for consumers, as well as providing real and authoritative guidance to on how to safely buy your next vehicle."

Reporting Fraud to Police

The Sterling Prevention Unit of the Metropolitan Police Service has prepared the following advice.

It relates to making crime allegations to the Police as a result of the process of buying or selling a vehicle.

The complete document can be found here...

Protect yourself from fraud - Arm yourself with information

Auto Trader, eBay Motors, Exchange & Mart, the Finance & Leasing Association, Motors.co.uk, and the Met Police have joined together in partnership to form the Vehicle Safe Trading Advisory Group (VSTAG), an industry forum created to combat vehicle related fraud.

As part of its aim to protect both buyers and sellers of cars, vans and motorcycles from fraud, VSTAG has published a consumer advice guide and is now sharing information on known and suspected fraudulent adverts.

Whilst the process of buying or selling a vehicle is usually straightforward, both buyers and sellers can leave themselves open to becoming the victim of fraud or other crimes. VSTAG urges consumers to be careful not to let the excitement of buying or selling a vehicle compromise their safety or money.

Read the full VSTAG guide here.

‘Remember - if the offer looks too good to be true - it usually is’

DVLA warns motorists

Check V5C Registration Certificate before buying a used vehicle

DVLA is warning motorists to be on the lookout for stolen blank V5C vehicle registration certificates when buying a used vehicle. The stolen certificates have a different background colour on the Notification of Permanent Export (V5C/4) tear off slip on the second page, which looks mauve on the front and pink on the reverse. On legitimate documents they should be mauve on both sides. Further details can be found one the DVLA website

If a member of the public wishes to check the validity of a registration certificate prior to the purchase of a vehicle, they can call the automated DVLA advice line on 0870 241 1878 which provides the serial number ranges of the documents provided above.

Cheque Clearance Guidelines

Important new changes have been introduced that will benefit you when paying in cheques.
When you pay in a cheque these guidelines will help provide clarity on:

1. When your account will start to earn interest on money paid in by cheque.
2. When the balance on which overdraft interest is charged will be reduced, if your account is overdrawn.
3. When you will be able to withdraw the money paid in by cheque from your account.
4. When money has safely cleared with no chance of it being reclaimed without your consent, unless you are knowing party to fraud.

Download the Consumer Advice on Change to Cheque Clearing Times. (1.3Mb)

Metropolitan Police Case Studies and Advice

The Metropolitan Police and Western Union Bank both recommend that consumers use money transfers as a means to purchase goods only when sending money to someone they already know and trust.

All too often consumers fall foul of unscrupulous sellers who have invented numerous methods to extract funds from unsuspecting purchasers.

One of the common scams involves asking for money in advance to fund the shipping of a car from overseas. Often the shipping fee is included in the overall cost of the already extremely low priced car.

The same scams are used worldwide.
Read these case studies

VOSA

Check the validity of your MOT certificate at VOSA.

VSTAG is supported by: