Always be prepared – have all relevant paperwork together such as the V5C, service history and MOT certificate for a potential buyer to review. Buyers may wish to check details such as the address on the V5C and the mileage in the most recent MOT certificate.
Beware of scammers – always meet the buyer. A genuine buyer should want to view the vehicle before making the payment.
Request the potential buyers contact details, such as; mobile number, landline number and full home address. This should give you further reassurances and a legitimate buyer should be happy to provide this information.
Always accompany the buyer on a test drive. Make sure you ask them to bring their driving licence when arranging a visit if they are expecting a test drive. Also check that they are covered by insurance to test drive the car, this should prevent you being liable for damages.
Keep hold of the vehicle and its documents until the full payment has cleared in your bank account.
Always ensure you have visibility of the keys and make sure you take them out of the ignition when you change seats for the test drive. You should have possession or visibility of the car keys and buyer at all times.
Always arrange to meet a buyer at your home or a location you are familiar with.
Never allow a buyer to test drive the car alone.
Never leave a potential buyer alone with the vehicle, give them the keys or let them borrow the car documents. If you have a keyless fob, keep possession of it at all times, even on a test drive.
Reporting Online Vehicle Crime
If you know about, or have been a victim of vehicle fraud or a payment scam, we would like to hear about it.
Action Fraud The UK's national online crime reporting centre.